Accessibility Statement

1. Commitment to Digital Accessibility

SNOAP (operated by ENTE Corporation) is committed to ensuring digital accessibility for people of all abilities, including individuals with visual, auditory, motor, and cognitive disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our headless web platform.

Our digital accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards, as well as compliance obligations under the Americans with Disabilities Act (ADA Title III) and the California Unruh Civil Rights Act.

2. Standards & Technical Conformance

The Web Content Accessibility Guidelines (WCAG) 2.1 define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The SNOAP storefront is designed and audited to conform with WCAG 2.1 Level AA. Key technical practices implemented across our platform include:

• Sufficient Color Contrast: Maintaining a minimum contrast ratio of 4.5:1 for body text and 3:1 for large display headings and interactive control borders.
• Full Keyboard Operability: Ensuring all interactive actions—including product variant selection, custom box builders, cart drawers, and checkout transitions—are 100% operable via keyboard without mouse interaction.
• Clear Visual Focus Indicators: Providing high-contrast, dual-ring focus outlines (focus-visible:ring-2) on all focusable links, buttons, and form inputs.
• Semantic Landmark HTML5 Structure: Structuring page layouts using valid ARIA landmarks (header, nav, main, aside, footer) and logical heading hierarchies (h1 through h4).
• Screen Reader Dynamic Announcements: Utilizing polite and assertive live regions (aria-live) to announce cart updates, inventory batch status shifts, and form submission outcomes.
• Reduced Motion Compliance: Respecting system-level prefers-reduced-motion settings across all CSS transitions and animations.
• Alternative Text for Imagery: Providing descriptive, audited alternative text for all product, packaging, and botanical imagery, with purely decorative elements hidden using aria-hidden="true".

3. Testing Methodologies & Assistive Technology

To evaluate and sustain our conformance, SNOAP undergoes rigorous multi-layer accessibility verification across modern operating systems, browsers, and assistive technologies:

• Screen Readers: Tested with Apple VoiceOver (macOS and iOS), NVDA (Windows), and Google TalkBack (Android).
• Automated Scanning: Continuous integration audits executed using Deque Axe-core and Google Lighthouse to maintain 0 critical or serious automated violations.
• Manual Audits: Manual keyboard navigation passes, screen magnification testing up to 200%, and color inversion / grayscale inspection.

4. Accessible Shopping Concierge & Direct Recourse

Despite our best efforts to make all pages and content fully accessible, some content or third-party integrations may have temporary limitations. If you encounter any accessibility barrier on our website, require assistive ordering, or need information in an alternative accessible format, our dedicated concierge team is available to assist you.

When reporting an issue, please specify the web page URL, the assistive technology you were using, and a brief description of the barrier encountered. We take all feedback seriously and endeavor to respond and resolve inquiries within 1 to 2 business days.

5. Formal Legal Statement & Governance

This Accessibility Statement is maintained by ENTE Corporation and applies to all digital properties under snoapbeauty.com and snoapsoap.com. We view accessibility as an ongoing commitment to equality, dignity, and independence for all individuals.