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Have a question about our cold-process donkey milk soap batches, tracking your delivery, or choosing between our unscented and scented bars? Reach out directly to our concierge team.
Oxford, CT Production Facility
Handcrafted Cold Process Soap
Individually brass-stamped and cured in our Oxford, CT facility with donkey milk and plant oils.
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Frequently Asked Questions
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We fulfill orders from US warehouse centers. Delivery estimates appear at checkout and in your shipping confirmation. For help with a specific order, select Order Tracking above and include your order number.
SNOAP makes traditional cold-process soap for washing and cleansing. We combine donkey milk with plant oils and sodium hydroxide, which is used during saponification. Explore our ingredient details on each product page.
You can manage your subscription from your account portal. If you need help, choose Manage Subscription in the form and our concierge team will assist.
Please review our current returns policy for eligibility and timing. Our concierge team can also help with an order-specific question. Read the returns policy.
Plastic-Free Shipping
Orders ship in recyclable paper packaging.
Ethical Donkey Welfare
Foals nurse first before gentle milk collection.
Zero Synthetic Detergents
Traditional soap made without synthetic detergents or artificial dyes.